Quinnipiac University

QCard Terms and Conditions

1. The Card

You must present your own QCard in order to purchase products or services. The QCard can be used at all participating locations on and off campus. The QCard is the property of Quinnipiac university and is non-transferable. The QCard may be deactivated and retained by a Quinnipiac university official when presented by any cardholder making inappropriate or illegal use of it. Misuse, alteration, or destruction of the QCard may result in disciplinary action. Restitution is required for overdrafts on any account resulting from off-line transactions. No interest or other earnings will be paid to the cardholder or credited by Quinnipiac University.

2. Photos

Under FERPA regulations, photo images on the QCard may be used by school officials with legitimate educational interests and by others as indicated.

3. Dining Service Options

Resident students and commuter students (undergrad, grad, law and medical) students who spend a significant time on campus are required to be on a meal plan. A predetermined amount of food dollars is automatically put on this account each semester and can only be used at on-campus dining locations. Unused food dollars in the student's declining balance account at the end of the fall semester are non-refundable and will be carried over for use in the spring semester. There is no carry-over between academic years, nor may the unused balance from the fall semester be used to reduce the room and board portion of the spring semester's invoice. If there is a remaining balance at the end of the spring semester it will be cleared from students' accounts.

4. Transfer of Meal Points

The university will not enter into the negotiation between students regarding the sale of any portion of the required meal plan; we only record the results of the exchange. Students in the following categories will not be able to sell their points: a) Student athletes being funded by the Athletic Department: N.C.A.A. regulations preclude the same. b) Students who have used their financial aid to pay for their residence fees, including required meal plan. c) Resident Assistants. Students who have been granted a meal plan waiver by the Office of Student Accessibility may not receive a transfer of meal points from another student. Requests for transfers will be received beginning on the first business days after the end of the add/drop registration period for the fall term. The last day to request a transfer is on the last Friday of classes for the spring term. Each student is limited to a total of five requests to send points per term. A student may only request to send points they have on their account at the time of the transfer request. Students who request to transfer more points than they have in their account will have the excess charged to their student account.

A patron-to-patron transfer is complete only after final verification and action by the Technology Center. Transfer of required meal points may only occur to and from students who are currently enrolled in the required meal plan. Students may request meal point transfers by visiting the QCard page on MyQ. Faculty/Staff and students not enrolled in the required meal plan may not purchase required meal points from students. Please note that any balance left on the required meal plan at the end of the spring semester is not refundable and will be cleared from the account at the end of the spring semester. Please plan your deposits and usage accordingly.

5. Receipts and Statements

Most point-of-sale terminals are equipped to provide a receipt for each transaction. It is your responsibility to ensure that the receipt is correct. An account statement listing recent transactions will be generated upon your personal request at the Technology Center or on the QCard page on MyQ.

6. Lost, Stolen or Damaged Cards

Since Public Safety acts as the lost and found on campus, please contact them first to ensure that your card has not been turned in.

Cardholder is responsible for immediately deactivating their card from within the Card Services section of eAccounts.

Cardholder is responsible for any loss due to lost or stolen cards. Once a new QCard has been purchased, the old QCard will be invalid and, if found, cannot be reactivated. You must come to the Technology Center during business hours to obtain a new QCard. We will charge the current fee for replacing lost, stolen or damaged cards.

 

Terms and conditions are subject to change.

Contact the QCard Office

Email

help@qu.edu

Mailing address

Quinnipiac University
AB-ASV
275 Mount Carmel Avenue
Hamden, CT 06518

Mount Carmel Campus

Location

Arnold Bernhard Library, Room 138
(Across from the reference desk)

Hours
Semester Hours
  • Monday to Thursday - 8 a.m. to 9 p.m.

  • Friday - 8 a.m. to 5 p.m.

  • Saturday - 9 a.m. to 3 p.m.

  • Sunday - Noon to 7 p.m.

QCard Printing Hours
  • Monday to Friday - 8 a.m. to 5 p.m.

Summer and Academic Breaks
  • Monday to Friday - 8 a.m. to 5 p.m.

  • Saturday and Sunday - Closed

Holidays
  • Closed on all university holidays

North Haven Campus

Location

Medicine, Nursing, and Health Sciences, MNH-338
(Near Edward and Barbara Netter Library)

Hours
Semester Hours
  • Monday to Thursday - 8 a.m. to 8 p.m.

  • Friday - 8 a.m. to 5 p.m.

  • Saturday - 9 a.m. to 2 p.m.

  • Sunday - Closed

QCard Printing Hours
  • Monday to Friday - 8 a.m. to 4 p.m.

Summer and Academic Breaks
  • Monday to Friday - 8 a.m. to 5 p.m.

  • Saturday and Sunday - Closed

Holidays
  • Closed on all university holidays

Please see the Academic Calendar for more information about holidays and breaks.

QCard FAQs

As the start of the semester approaches, first-year and transfer undergraduate students receive QCard information and details from QStart. (Qstart is the checklist of activities for students to complete prior to the start of the term.) Information includes a deadline for uploading a picture and a pickup location usually during defined move in times. Graduate, Law, Medicine, International and Athletic students receive QCard information and details from their program staff which includes a deadline for uploading a picture and a pickup location, date, and time.

During the semester, students in need of a QCard can utilize the walk-in service at either Technology Center. See hours and locations

Students must present a valid form of picture identification at the time of pickup, such as a driver’s license or passport.

Students can access their meal plan balances and see a transaction history online on the QCard Balance page on MyQ, or via the eAccounts app.

Download the Apple eAccounts app

Download the Android eAccounts app

Meal plan budget guidelines week-by-week appear on posters at the registers and on the meal plan budgets and staying on track page indicating what the ideal dining balance should be each week of the semester.

Learn more about meal plan budgets and staying on track

QCash FAQs

Yes, the discontinuation of QCash was announced on April 6, 2026. The QCash program was discontinued effective May 29, 2026, as part of the university’s ongoing efforts to modernize campus operations and improve the overall community experience.

QCash was available for use through the end of the Spring 2026 semester. Community members with an existing QCash balance were encouraged to plan accordingly and spend down remaining funds as we approached the program’s conclusion.

For those who did not use their remaining balance, refunds will be issued during the Fall 2026 semester. This timing allows the university to ensure refunds are processed accurately and efficiently for all community members, including students, faculty, staff and others who may hold balances. Additional details about the refund process will be shared in future communications.

In the 2026–2027 academic year, campus services such as printing, vending, dining and other point-of-sale locations support more widely used payment options, such as debit, credit card, Apple Pay and Google Pay. Further details regarding these updates, including timelines and next steps, will be communicated as they are finalized. Learn more about printing on campus

We appreciate your patience and understanding as we work through this transition and will continue to share updates as more information becomes available.

If you need additional assistance, contact the Quinnipiac Support Center at support.quinnipiac.edu

The QCash program is no longer be available as of May 29, 2026. The university is continuing to embrace widely used, integrated payment methods — such as Apple Pay, Google Pay, Samsung Pay and credit cards — to better meet the needs of the campus community.  

  • May 29, 2026: QCash program officially ends; remaining balances should be used by this date.  

  • End of Spring 2026 Semester: Off‑campus businesses no longer accepting QCash.

  • Fall 2026 semester: Refunds of unused QCash balances will be processed; new payment methods will be in place across campus.  

Beginning in the Fall 2026 semester, campus locations such as printing services, vending machines, dining venues, and other point‑of‑sale areas (Quinnipiac dining locations, Bobcat Den, campus food trucks) will accept:  

  • Apple Pay  

  • Google Pay  

  • Samsung Pay 

  • Credit cards  

  • Debit cards

Students with QCash balances after May 29, 2026 can expect to receive a refund in Fall 2026.  More information is coming soon. 

No. The discontinuation of QCash does not affect meal plans. Those programs will continue to operate separately from QCash.  

Students with QCash balances prior to May 29, 2026 can expect to receive a refund in Fall 2026.  More information is coming soon. 

Yes. Individuals with unused QCash balances will remain eligible for a refund.  

Students who have graduated or withdrawn from the university with QCash balances can expect to receive a refund in Fall 2026.  More information is coming soon.